Please check Frequently Asked Questions (FAQ) before making an inquiry.
We do not provide support by phone. For all inquiries, please contact us from the support e-mail counter. Please note that we can not accept any questions about the game's capture methods or specifications.
About email reply
When replying, we will reply only to the email address you inquired.
- ・Please be sure to enter a reply email address. (Recommendation of free email address such as Gmail)
- ・Please check before making an inquiry, as there is also a spam mail filter set in the default settings.
- ・If the domain is specified, please change the setting to receive mail from "@ unitopia.ricnas.com".
- ・Please note that we may have time for a reply.
- ・We do not reply to your comments and opinions, but we will review all the content and use it as a reference for the future.
- ・Inquiries are accepted in English and Japanese.
We apologize for the inconvenience, but customer support towards inquiries on UNITOPIA is available only in Japanese.
Handling of personal information